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Welcome to the Help section


1. Support requests are being processed on business days from 9:00 to 18:00 CET in the order they were received.

2. We suggest, while our team reviews your support request, please read the documentation.

4. If any support ticket has no response from the item owner for 7 days, the ticket will be considered closed.

Recent Articles

Have a look at our new articles

DASHBOARD: Customize sect...

    The customise section is divided into the following menu items:   HomeIn ...

DASHBOARD: Video section

    Three different types of video can be created: video file upload, live streaming o...

DASHBOARD: Direct section

From this section you can send direct emails to registered users on your channel.   To send e...

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How to export contacts in...

From the members section of the dashboard you can download different lists of users in csv format. ...

User roles

Roles the user can play in the channel MEMBERWhen a user registers on the channel, he/she automatic...

DASHBOARD: dashboard sect...

In this section you will find general information about the quota status of your channel and charts ...